Embracing Change

My previous blogs have been about my move from Windows / Android based tech to an all Apple world. This post is not so much about the move from one eco system to another; but how much the move has affected me.

I recently started a new job. As with any new job, you get a computer to work on. However, unlike everywhere else I have ever worked I was given a PC with Windows 7 and an iMac with Snow Leopard  (OS X 10.6.8). At home I exclusively use my MacBook Pro, this is the first time I have ever had an opportunity to use an iMac. Although the majority of the applications I have to support are available for both Windows and Mac, I find myself using almost exclusively the iMac. The PC sits there behind me not doing much. I only use it when I have to do a web conference as the plugin seems to work better on the PC than it does on the iMac. I think it has more to do with the plugin not working properly in Firefox and this is true for both the the PC and iMac

I was speaking with a friend of mine about the two computers I have available to me and how I do as much as possible on the iMac. If six months ago someone had told me I would be all Apple, all the time and would look at Windows based PCs as something archaic and not worth the effort to even turn on.

Just a few months ago, PC stood for Personal Computer and/or Politically Correct. However, now PC stands for Portable Crap and/or Politically Correct. Whenever I have to work on my fiancée’s laptop I find it slow and clunky. Her laptop is only 3 years old, it still works and does everything she wants it to do; but just logging on seems like an eternity. Before moving from Windows to OS X, I never fully understood how long it takes to log on to a Windows based machine. Even at work when I log on, I am already working on the iMac, while the PC is still loading up after logging in.

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Cutting the Apple Up

I truly believe the honeymoon phase with my new Apple products is over. I wrote in an earlier blog about some of the things that bothered me about the iPhone 5 and in another, about some of the problems I had with the MacBook Pro. I have not had a problem with my iPad 2 yet; at least none that are worthy of me to complain about because other than wanting more RAM, I can’t find a thing I don’t like about my iPad.

I don’t want anyone thinking I regret making the move to an all Apple world. It is rather some of the stuff I miss when I was on Android and Windows. The ease of having information instantly shared among my various devices is, at least to me, the crown jewel in the overall experience and one of the underlying factors in my decision to have all my tech come from the same company. However, there are still Apple way of doing things that baffle me to no end. I don’t understand how a company that strives for a great customer experience, can also give some of the worst user experience I have ever had.

I have had an Apple ID for years. I created my ID when I received as a gift an iPod nano many years ago. When I created the ID, I set it up using my Hotmail account. My Hotmail account at the time, was my go to account for almost everything I did. However, in the years since, my Hotmail account has pretty much gone the way of the dodo bird and exists simply because I have to keep it around for certain things.

Apples Closed Mindedness Shining Through, aka Apple's Stupidity

Apples Closed Mindedness Shining Through,
aka Apple’s Stupidity

Now that I have gone full on Apple, I want to use my Apple email address when I log on to the App Store or iTunes. I want to make sure when I make a purchase, the receipt will be sent to my Apple ID account and not my Hotmail account. However, the geniuses at Apple do not allow me to make the Apple ID email address, my primary email account. What???!!!! Why would Apple not want me to use Apple’s service as my main address? My alternate email address is not from Apple (Gmail) and if you could see below the screen shot, there would be another two alternate email addresses I can use to recover my password/account information if needed. Why oh why would Apple force me to use a competitor’s email address as a my primary id? What incentive do I have to use Apple’s service? Is it me or does this sound counterproductive?

I don’t even understand why the @me still exists for Apple. It is no longer used and should really just be something that is only seen by Apple and routed behind the scenes to the @icloud address. Maybe it is my technological and organized side coming out; but if you don’t need something, you should get rid of it. From my experience the less techno babble presented to the user, the better.

Another problem I am still having is with Mail on my MBP asking at least once a day the password for one of my email accounts. I should give Apple a call to find out why that is. However, I’ve been working with and on computers since I was knee high to a grasshopper and have never had to ask for help, to fix a problem. I can’t believe that after only about 6 weeks with an Apple machine, I have to call customer support. I am used to finding a solution by myself or being able to find a solution online. However, as I have stated in an earlier blog where I complained about Mail, I have yet to find a solution online that has worked for me.

All of these little annoyances are starting to drive me a little bit nuts. If it was just one or two things, than maybe, just maybe I could let them slide. However, with each passing day they grate a little more on my nerves. I hope this is more of a phase I’m going through and it will pass, as I basically like my tech gear and don’t want to backtrack to Android and Windows. Maybe there’s some kind of counseling I can go to. Something that is the equivalent to couples counseling for people.

Sure the email thing is not related to hardware; but it is related to how Apple does things. That is to say, we do it our way and we aren’t going to change for no one. I wish I could sit down with some of the decision makers at Apple and express what I am sure others thinking as well.

Am I going to get a divorce from my Apple products? No, of course I’m not. I’m in it for the long haul and as the marriage vow goes, I’m in it for better or worse.

iDevices Breaking Out!!

jailbrokenMy iDevices are finally free from the constraints put on them by Apple. They have been let out of Apple jail. The long awaited jailbreak for iOS 6.x was released earlier this week and it couldn’t have come soon enough. For those who are not sure what jailbreaking is, it is removing some of the limitations imposed by Apple on its OS through hardware and software exploits. It allows the user of a jailbroken iDevice to download and install apps that aren’t found in Apple’s App Store. These downloads can be to tweak your system, like SBSettings for toggles or too theme the phone to make it look and feel the way you want it, like the picture on the right, which shows how I slide to unlock my phone, and a few status bar modifications. Sure, there are those that use the jailbreak to take advantage of the ability to install cracked applications (ie pirated); but I think for the most part, people pay for their apps, theme their phone, and add a few tweaks to make the day-to-day use of the phone easier.

Although my iPad has been jailbroken for a few months now, I finally updated its OS from iOS 5.1.1 to 6.1. I didn’t want to upgrade the OS until I knew there was a jailbreak available. With my iPhone, I had no choice but to wait for a jailbreak because it came pre-installed with the latest iOS from Apple. I knew I could downgrade the OS if I wanted to; but I didn’t feel like taking a chance by downgrading and possibly crashing the iPhone 5.

Some of the first tweaks I installed were to simplify the way I put my phone into Airplane mode or turn on/off my wifi quickly, instead of having to go through Settings every time. Now, I just pull down the Notification Center and tap a button. Another favorite tweak of mine is CleverPin, that allows you to tell your iDevice when it is connected to certain WiFi networks, not to engage the passcode on the lockscreen. This means if you have a passcode to enter, you don’t have to enter it each time you want to use your device. This is particularly useful for your iDevice if you are at home. Even if I forget to turn off the WiFi when leaving an authorized area, the app realizes I’m no longer connected and re-activates my passcode.

I think it is important to be able to customize your iDevice the way you want to. We spend a lot of money on these devices and I think we should be able to put our own stamp on it. If I install something that causes the phone to stop working, I can always do a factory reinstall and I think that if anyone does install things on his/her phone, then it should be a case of buyer beware.

I like the iPhone and how it functions; but that doesn’t mean I want it to look like everyone else’s. The way Apple treats its customers today in terms of customization, reminds of their commercial for the Macintosh in 1984 during Superbowl XVIII, that showed everyone being the same and that Apple was going to break that. I think Apple has now become the big brother of that commercial and is trying to force everyone to be the same. I enjoy tinkering with my devices and giving them my own personal touch.

I don’t know about anyone else; but given the choice of dialpads, I prefer the one on the right over the stock one that comes with the iPhone. It is the little tweaks like for the dialpad, that I jailbreak my phone.

Dialpad pre-jailbreak

Dialpad pre-jailbreak

Dialpad post-jailbreak

Dialpad post-jailbreak

 

 

 

 

 

 

 

 

 

 

 

These are the top 5 tweaks, in no particular order, I install on my iDevices as soon as a jailbreak is available:

1.   Airplane SBSettings Toggle
2.  CleverPin
3.  Quick Clear
4.  SBSettings
5.  WinterBoard

The first four are tweaks to the system, while WinterBoard is to customize how the phone looks. They are all free except for CleverPin which costs $1.99 in Cydia. All in all, I have installed about 30 different tweaks on my phone. Some I do just because I can, like the dialpad skin above, others I do because I don’t understand why Apple didn’t do it by default, like quickly turning on/off WiFi or even showing a little icon in the notification bar when the phone is in silent mode. On my iPad, I have about 20 tweaks installed.

If it wasn’t for the ability to jailbreak an iDevice, I’m not sure if I would have considered making the move from Windows/Android to Apple. I like to tinker with my gadgets and if I’m told I can’t, well, that is a kind of deal breaker for me. I don’t mind having to wait for a jailbreak; because Apple is plugging the holes the hackers use to exploit iOS, so each time it becomes more and more difficult for them; but in the end I am ever so grateful for the work they do. Anyways, as the saying goes, patience is a virtue.

My Kingdom for a Widget

A horse! A horse! My kingdom for a horse!
William Shakespeare (Richard III)

As cool as it might be to have a horse, I really don’t need one; but a widget on my phone, now that is something I could use. Not being able to put a widget on my home screens, is the one thing I miss the most since switching to an iPhone from an Android phone. I can not for the life of me understand why Apple is so dead set against widgets in iOS. I can understand Apple not wanting 3rd party applications having access to certain parts of the phone’s OS; but at the very least, Apple itself could offer widgets. I know Steve Jobs was against a smaller iPad and a larger iPhone, yet since his passing we have the iPad Mini and the 4 inch iPhone. Would it be so far-fetched for Tim Cook to sign off on widgets or even for Sir Johnathan Ive to give the green light to widgets? I use the “Sir” part of Ive’s name in the hope that by chance he reads this blog and seeing the respect I showed him, orders widgets ASAP on every iOS known. I can dream, can’t I?

I truly believe I’m in widget withdrawal. Just thinking about them, brings a smile to my face. Widgets, those beautiful little mini-windows packed with all kinds of useful information at a glance. I miss not seeing the information I want right away. I should not have to first tap on one of the context menus, then the app, and maybe another menu, to see what I want. A widget is a great tool for smartphones that Apple should embrace and not reject out-rightly.

On my Samsung Galaxy, I had a widget for almost every kind of information I wanted. I had my Google widget for quickly searching the web. Spotlight is close, but there is an extra step in having to tap on “Search the Web”. Not a big deal; but none the less an extra step to get what I want. I had a widget for Facebook, to easily see all of my family/friend’s updates. I had my Twitter widget. I had a widget for my 3G usage. The is is one of two widgets I miss the most. The 3G widget not only kept track of my usage; but estimated how much data I was going to use for the month and let me know if I might go over my quota. The other widget I miss the most was the one that tracked my monthly talk time minutes. I know I can check this information in Settings; but it isn’t nearly the same, as I only get a global total since the last reset. I’m sorry, that is an asinine way of keeping track of your monthly minutes.  In my plan, I have free minutes from certain incoming/outgoing numbers and during certain times of the day. There is no way for me to configure these exceptions within iOS, something I was able to do with my Android widgets. Does Apple expect me to write the length of my calls from my free numbers and free minutes, than do the math? I can connect to my carrier to get the information; but I shouldn’t have to.

Even if Apple doesn’t want to give me some of the above mentioned widgets, at the very least, give me an easier way to turn on/off WiFi/Bluetooth, and please give me an easier way of going into Airplane mode, rather than having to go through Settings each time. The Notification Center seems like the perfect place for these buttons. Why aren’t they there? There should also be a button to instantly kill all open applications in one shot, rather than tapping on each one individually. Closing apps the Apple way is tiresome, time-consuming,  and feels so much like an old school way of doing it. I know these types of changes are possible to iOS, because I am able to do all of this and more on my iPad. The difference between my iPad and iPhone? The iPad is jailbroken and the iPhone isn’t. I’m waiting for a jailbreak to be available for my version of iOS (6.0.2) and then, faster than Superman can leap a tall building, I will have jailbroken (jailbreaken?) my iPhone.

I can’t believe more Apple users haven’t asked for all or some of these innovations. Why haven’t Apple developers tried to push for these changes over the years? Is it because Apple is so blinded by its way of doing things, that it can’t see how useful widgets are? I know widgets have more of wear and tear on the battery; but the iPhone battery is still better than most Android based phones, can’t we just assume that even with the ability to add widgets the phone would still have a better battery life? If having widgets on my screens, cost me 1 hour of battery life, I think I would be fine with it. In the end, I can only hope Apple one day sees the light and allows widgets.

A widget! A widget! My kingdom for a widget!
Pareech (iPhone 5, iOS 6.0.2)

Takin’ A Bite Out of the Apple: The Little Things

As much as an earlier blog of mine, bestowed praise upon the MacBook Pro, I will admit to a few annoyances with the laptop. Annoyances I do not think I will be able to get over, no matter how long I keep the MBP.

For years, when I would buy a new laptop, I would get one with a 17 inch screen, as I found this an ideal size for a laptop. My first foray into an Apple laptop is a 13 inch MacBook Pro. The difference 4 inches can make on a viewing area is incredible. I find myself having to increase the viewing size of some web pages, emails, or even when using Excel. I am ever so grateful I didn’t go with my first instinct to get an 11 inch MBP. I think if I had gotten one that small, I would have tossed it out the window, within hours of bringing it home.

The problem with the screen size, is not so much with web sites; but rather when working in Word or Excel. I have to increase my viewing size in Word to 125%, just so I can read what I’m typing. When I had a larger screen in Excel, I would often lower the viewing percentage, normally to 85%, so having to dramatically increase it, is a new phenomenon for me. Almost every email I receive, I am increasing the viewing size. Excel, I have found that viewing at 150% gives me the right viewing size. However, this is not something I can blame on Apple or anyone else for that matter. The screen size was my choosing and I will live it, because the only alternative would be to replace it with a MBP with a larger screen and I’m not ready to do that after 6 weeks. I could buy a monitor; but I don’t think I could justify the cost for the amount of time I would use it.

My biggest displeasure with the MBP, is the keyboard. It might be the worst keyboard I have ever had the misfortune to use. I find it stiff and not very conducive to touch typing. When I say touch-typing, I mean I type about 90 words a minute with an error rate of 6 words. The touch-typing numbers are from when I was using a Windows-based laptop. I am still doing around 90 words a minute; but I my error rate has almost doubled, if not tripled. The problem I am having, is that I find I have to really push down on the keys to get them to register. The longer, I have to spend holding a key down, the slower I type. I often find plenty of red squiggly lines in my paragraphs, because letters didn’t get touched long enough. Before moving to Apple, most of my errors were spelling mistakes, reversed letters, misspelled words; but now on top of those errors, I am getting the missing letter typo as well. In fact, while typing this paragraph, I have had to re-type certain words because for it wasn’t picked up when I was typing. What I should have done is just left the paragraph as it was with the missing letter errors for everyone to see and just corrected my spelling errors.

I really ca not hide my utter disappointment in the keyboard. In the past, when I was looking for a new laptop, the first thing I did was test the keyboard and often would pass on a laptop, simply because I did not like the feel of the keyboard. The problem with an Apple laptop, is I can configure or at least select my screen size, amount of RAM, HD size,  and a few other bells and whistles, there is no choice in keyboards. I found all the keyboards as being the same, across the different models. I could use a Bluetooth keyboard and I think it is a great keyboard, that I use it from time to time with my iPad; but I don’t want to have to lug around a laptop and a keyboard with me.

I would have preferred if Mountain Lion would allow me to show known file extensions by default, and not hiding them when I save a file. I like to see my “pdf”, “doc”, “xls”, “txt” at the end of files. I should not have to uncheck the “Hide file extension” box each time I save a file. I have selected the option in settings to show file extensions; but then it shows me alllllll the file extensions and for lack of a better word, uglies up Launchpad. I don’t need to see after every application “.app” in Launchpad.

I have tried over the past few weeks to give the Mail application a chance; but I think it might be the biggest piece of doggie excrement ever pre-installed on a system. If I could go more than one day without it asking me for a password to either send or receive an email, I would take back all I just said about it. I just tried to send an email via Gmail and received a pop-up asking me to enter my password. Really? All of a sudden after all these weeks of using it to send email, I have to enter my Gmail password again? So, I did a little test. I closed the application, re-launched it, hit send on my email again, and without even blinking an eye my mail was sent. Uhhhhhh, WTF????!!! I’m sorry; but I really don’t know how else to express my dismay over this application. I would use Thunderbird, if I could get it to show up in the Notification Center; but as I can’t, I suck it up with Mail.

Some of my complaints are minor faults; but are faults none the less. The file extension request is an esthetic thing  and more a user preference than anything else, so I can ignore that annoyance. The size of the monitor, could be solved by buying a bigger laptop, so that one is on me; but the other two problems I have, come directly from Apple and its design team. I’m not sure if others have had the same complaints as I do with regards to the keyboard; but the typing experience on an MBP keyboard is horrid. As for Mail asking for your account password almost daily I know is a common problem, as I have read in plenty of forums people complaining about this problem and have done so for a few years already.

For a company that wants to make sure the user has the best experience possible, I would think someone would have found a way to fix the Mail problem years ago and would have done something about the keyboard issue. However, one thing I have learned from reading in the forums is that Apple will fix your minor problems; but when it comes to OS issues, they are very slow to react, if they react at all.